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The surgery will close Friday 17th May 12-2pmfor Staff Training. Please call the surgery to be transferred if you have a medical emergency during this time.
The surgery would like to welcome
Dr Duncan Renfrew and Dr John Dudgeon,
both will be working part time as GP locums over the next 6months.
Dr Matthew Stewart, our ST1 Registrar joined us at the beginning of February and will be with us until August this year.
Due to new guidelines, your GP is no longer the first port of call for urine infections (UTI). If you are female and aged 16-65 and think you may have a UTI you should now contact your nearest pharmacy where they will assess you and provide necessary treatment.
Please click on the link below for services near you:
Please see an update under the heading appointments describing the different clinicians for whom the reception team will direct your call
Practice Policy: ZERO TOLERANCE
The practice supports the NHS policy of Zero Tolerance which defines violence as:
"Any incident where staff are abused, threatened or assaulted in circumstances related to their work, involving an explicit or implicit challenge to their safety, well-being or health".
Violence and aggression towards a person may also be defined as:
"A physical contact with another person which may or may not result in pain or injury. The contact is uninvited and is an attempt to cause harm, injury or to intimidate. Non-physical aggression includes the use of language which causes offence or threatens the safety of a member of staff".
The practice takes a serious view of any incidents of physical and verbal abuse against its employees and will support them, if assaulted, threatened or harassed, so long as the employee is correctly carrying out his or her duties
NHS 24 (out of hours emergency) NUMBER IS (freephone) 111
Please only call for emergency advice during 1-2pm Monday - Friday
Please Tell Us Your Mobile Number
The Surgery has a system to help reduce the volume of missed appointments. If we have your mobile number you will receive an automated text reminder if you have a booked appointment. You can also reply to cancel your appointment if no longer required.
In time we will also contact you by text, where appropriate, inviting you for annual reviews or specific annual health initiatives. Please let staff know your mobile number by phone, in person or send a message on the website.
When possible could patients attending appointments use the car park during their appointment and not park on Maple Avenue, to avoid street congestion.
Thank you for your consideration.
(Site updated 10/04/2018)